The functions of Human Resource Management (HRM) and Industrial Relations Management (IRM) are unique in their own rights. Human resource management focuses on the ways of effectively managing the human resources in an organization. Industrial relations is about establishing good relations among stakeholders.

In the course of negotiations between representatives of the trade unions and the management, HRM concepts are often applied. However, the crux of the negotiations does not fall on HRM concepts per se; it is usually dependent on the application of the concepts in an IRM context of industrial relations. Reasonable and fair applications of the concepts and tools are imperative to building and maintaining good industrial relations between union representatives and management. The outcome of good relations can only be enhanced or achieved if all stakeholders have comparable knowledge and engage in meaningful negotiations for win-win situations.

While our courses are developed with union representatives and management in mind, these courses will certainly benefit HR practitioners in non-unionised companies as well.

Past participants of our courses include those from Takashimaya Singapore Ltd, Cathay Pacific Airways Ltd, The Swatch Group S.E.A (S) Pte Ltd, BHG (S) Pte Ltd, Isetan (S) Pte Ltd, Canon (S) Pte Ltd, Nikon (S) Pte Ltd, EM Services Pte Ltd, Rentokil Initial Pte Ltd, Automobile Association of Singapore, Neo group Ltd, Ngee Ann Polytechnic, Performance Motors Ltd, Courts (Singapore) Pte Ltd and many more.

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  • Registration

All our courses focus on a delivery methodology and content that is easy to follow and comprehend. KAIZEN bridges the concepts with real-life IRM scenarios. Examples are provided and explained meticulously which allows participants to fully appreciate and be empowered to apply these concepts in an IRM context.

New experience learned in this course. Good materials and clear understanding by an experienced lecturer. Beneficial to participants. Practical in real situations.
- Rohaizal


Understanding Work Injury Compensation Act (WICA)

In this workshop, participants will learn how to handle claims from employees who may suffer injuries from accidents or contract occupational diseases arising out of and in the course of employment. At the end of the Workshop, participants should be able to answer some of the common questions raised in connection with work injury compensation claims. The Workshop will incorporate the latest amendments to the Work Injury Compensation Act (WICA) which previously was known as the Workmen's Compensation Act.

Workshop Outline:

  • General Provisions of the Work Injury Compensation Act
  • Coverage of employees and workmen
  • Claims and entitlements
  • Claims and procedures
  • Quantum and methods of calculations
  • Occupational diseases
  • Case-studies

Email us for course schedule.

KAIZEN Compensation Management Module 1 - Salary Structure Construct (Back to Basics)

This module is designed to provide participants an appreciation of what salary structure is all about. It includes understanding the worth of a job and key concepts such as market salary. Broadly the workshop covers

  • Relationship between job complexity, learning curve, job worth and range ratio
  • Distinction between job worth and market rate
  • Process from job analysis to salary structure
  • Job evaluation
  • Job pricing
  • Constructing salary scales or ranges
  • Concepts relating to internal and external equity

This course was very relevant to my role as secretary especially in discussions with our company management on employee salary structure. Looking forward to such related courses in future. Thank you Kaizen.
- Jacob

Informative (course). More understanding of salary structure (and) calculation of Salary Range.
- Faridah, Philip & Joanna

Good (course). I learnt about salary structure and a lot of other market information that was shared by Mr Steven and my course mates.
- Wee Kee

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Download the answers to quizzes for Module 1 here. This is accessible only to course participants and an email with the password will be sent to you seperately.

KAIZEN Compensation Management Module 2 - Salary Structure Design (Hornbook)

This module is designed to provide participants a basic know-how of the impact of salary design on compensation:

  • Computation of salary range overlap
  • Conceptual and practical aspects of overlap
  • Application of compensation formulae and interpretations
  • Salary progression analysis
  • Concept of individual equity

The course which I attended, Kaizen's Module 2, was very enlightening and provided me with the knowledge of salary structure calculations. It opened up ideas and ways on how calculation can be done using different methods. This will be very helpful during negotiations and most importantly to understand what management is talking about during salary negotiation..
- Guru

This course is interesting and I strongly believe that it will benefit me in my work. I highly recommend this course to people who are not familiar with Salary Structure Design.
- Sue

The Compensation Management Module is a well-structured course. It gives a heads-up to those like me to confidently do the necessary negotiations for our CA for fellow workers. The formulae and notes given to us are useful for future applications. The course facilitator shared his best knowledge with theory and practice.
- Balamurugan

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Download the answers to quizzes for Module 2 here. This is accessible only to course participants and an email with the password will be sent to you separately.  

KAIZEN Compensation Management Quantitative Series 1 Quantitative Tools For Compensation Practitioners

This workshop is designed specifically to equip compensation practitioners with the quantitative tools to manage salary progression (including matrices to guide payment of annual increment) as well as salary range design issues. These tools are also useful to constructing and designing salary structure on your own. Both concepts of these tools and their practical applications will be demonstrated in this workshop.

Workshop Outline:

  • Goals of compensation management
  • Concepts of internal, external, individual & process equity
  • Total compensation plan
  • Salary range design
  • Range ratio
  • Spread
  • Job worth
  • Salary structure
  • Salary progression
  • Compa-ratio
  • Penetration ratio
  • Market ratio
  • Annual increment matrix

Download the answers to teasers here. This is accessible only to workshop participants and an email with the password will be sent to participants separately.

The past workshops received overwhelming response.
Email us for workshop schedule.

Employment Contract (Common Issues)

Participants will learn the legal implications of contract of service, contract for service, the various ways employment contract can be terminated and their implications.  The course will also touch on common disputes arising from employment contract and the recourse employees may take in cases of termination of their employment.

Broad outline of the course:

  • Definition of contract of service (employment contract)
  • Definition of contract for service
  • Breach of contract of service
  • Salary related disputes
  • Termination of employment contract
  • Unfair dismissal

Email us for course schedule.

The Employment Act & Its Practical Applications

This course provides a comprehensive understanding of the Employment Act (EA) and shares examples on how to apply the EA in practical workplace situations.

Workshop outline:

  • Historical background of the Employment Act
  • Basic Contractual Terms
  • Salary, Overtime & Other Payments
  • Working Hours & Shift Work
  • Statutory Leave & Payment
  • Protection of Female Employees
  • Employment of Children & Young Persons
  • Other relevant provisions
  • Termination of Service
  • Dismissal

Email us for course schedule.

Contact us through email or a phone call to enquire more. Or simply email us directly from our “Contact” page with message “Keep me updated.” We will then email you for updates on courses, schedules and relevant industry information.